Reservations & Cancellations
Cancellation by the traveler within the 90-day period immediately prior to departure will result in the full or partial forfeiture of your balance paid, according to the following schedule:
90 to 65 days: 50 percent of total payment
60 to 45 days: 60 percent of total payment
44 to 30 days: 80 percent of total payment
29 to 0 days: 100 percent of total payment
Cancellation must be made in writing, and will be effective upon the date that we receive it in our offices.
Please note that, of the total payment made, $500 is non-refundable upon signing this contract.
It is solely the responsibility of the client to ensure that his/her travel documents; inoculations; and medical, baggage, travel, & default insurance, etc. are in order prior to departure.
Liability of Alterra Consulting
Alterra acts as an agent for the principals. Accordingly, Alterra assumes no liability for loss or damage that any passenger may suffer as a result of the failure of such principals to fulfill their obligations, in relation to travel arrangements, accommodation, transfers, tours, or other items.
Neither Alterra Consulting, nor any person acting for, through or on behalf of Alterra, shall be liable for loss, delay, accidents, or inconvenience to any persons or their luggage or property as may arise as a result of flight delays, bad weather, strikes, negligence, or any other cause which is beyond the control of Alterra Consulting.
The jurisdiction for disputes that may arise will be Alexandria, Virginia, USA.
A Note about Travel Insurance
While travel insurance is optional, we suggest that delegates consider securing it to protect their investment in this program. If Alterra cancels a program, all payments will be fully refunded. However, when individual travelers cancel their own participation, some payments made are not refundable, depending on time of cancellation. We can recommend TravelSafe of Wyomissing, PA (www.travelsafe.com) as a reliable, reputable insurer.